Privacy policy

Privacy policy The privacy policy describes the rules for processing information about you, including personal data and cookies.

  1. General Information

This policy applies to the website operating at the URL: hoteline.pl The operator of the site and the Data Controller is: Hoteline MB EIŠIŠKIŲ PL. 47-312, LT-02184 VILNIUS Contact email address of the operator: contact@hoteline.pl The operator is the Data Controller of your personal data in relation to the data provided voluntarily on the website. The website uses personal data for the following purposes: Handling inquiries via forms Presentation of offers or information The website acquires information about users and their behavior in the following ways: Through data voluntarily entered into forms, which are entered into the Operator’s systems. By saving cookies in the end devices (so-called “cookies”).

  1. Selected Data Protection Methods Used by the Operator

Login and personal data entry locations are protected at the transmission layer (SSL certificate). This encrypts the personal data and login data entered on the page on the user’s computer and can only be read on the target server.

The operator periodically changes its administrative passwords. A significant element of data protection is the regular updating of all software used by the Operator to process personal data, which specifically means regular updates of software components.

  1. Hosting

The service is hosted (technically maintained) on the operator’s servers: home.pl The hosting company maintains server-level logs to ensure technical reliability. Recorded data may include: Resources identified by a URL (addresses of requested resources – pages, files), Time of arrival of the request, Time of sending the response, Name of the client’s station – identification performed by HTTP protocol, Information about errors that occurred during the HTTP transaction, URL of the previously visited page (referer link) – if the transition to the Service was via a link, User’s browser information, IP address information, Diagnostic information related to the process of ordering services independently through recorders on the site, Information related to handling of electronic mail sent to and by the Operator.

  1. Your Rights and Additional Information on Data Usage

In certain situations, the Administrator has the right to pass your personal data to other recipients if it is necessary to fulfill the contract entered into with you or to fulfill the obligations incumbent on the Administrator. This applies to the following groups of recipients: Authorized employees and associates who use the data to fulfill the purpose of the site Your personal data processed by the Administrator will not be kept longer than is necessary to perform the activities specified by separate regulations (e.g., accounting). With respect to marketing data, the data will not be processed for longer than 3 years. You have the right to request from the Administrator: Access to personal data concerning you, Rectification, Deletion, Restriction of processing, And data portability. You have the right to object to the processing of personal data for the purpose of performing legally justified interests pursued by the Administrator, including profiling, although the right of objection cannot be exercised if there are valid legally justified reasons for the processing, overriding your interests, rights, and freedoms, in particular for establishing, pursuing or defending claims. You have the right to lodge a complaint with the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw. Providing personal data is voluntary, but necessary to service the website. In relation to you, actions involving automated decision-making, including profiling, may be undertaken to provide services within the framework of the concluded contract and for the Administrator to conduct direct marketing. Personal data is not transferred to third countries within the meaning of data protection regulations. This means that they are not transmitted outside the European Union.

  1. Information in Forms

The service collects information voluntarily provided by the user, including personal data, if they are provided. The service may save information about connection parameters (time stamp, IP address). The service, in some cases, may save information facilitating the linking of data in the form with the email address of the user filling out the form. In such a case, the user’s email address appears inside the URL of the page containing the form. Data provided in the form are processed for the purpose resulting from the function of a specific form, e.g., to handle a service request or business contact, registration of services, etc. Each time, the context and description of the form clearly informs what it is used for.

  1. Administrator Logs

Information on users’ behavior on the service may be logged. These data are used to administer the service.

  1. Important Marketing Techniques

The operator uses traffic statistical analysis on the site, through Google Analytics (Google Inc., based in the USA). The operator does not transfer personal data to the operator of this service, only anonymized information. The service is based on the use of cookies on the user’s end device. Users must provide explicit consent before such cookies are activated. Regarding information about the user’s preferences collected by the Google advertising network, the user can view and edit information derived from cookies using the tool: https://www.google.com/ads/preferences/

The operator uses remarketing techniques, allowing for the adjustment of advertising messages to the behavior of the user on the site. Users will be asked for consent before such techniques are activated. The operator uses the Facebook pixel. This technology causes the Facebook service (Facebook Inc., based in the USA) to know that a registered person uses the Service. Users must explicitly agree before the Facebook pixel is enabled. The operator uses a solution to study users’ behavior by creating heat maps and recording behavior on the site. These informations are anonymized before being sent to the service operator so that they do not know to which physical person they relate. In particular, recording does not involve passwords or other personal data. The operator may use profiling in the sense of data protection regulations, but only with explicit user consent.

  1. Information on Cookies

The service uses cookies. Users will be presented with a cookie consent banner that allows them to manage their preferences before any cookies are stored.

  1. Managing Cookies – How to Express and Withdraw Consent?

Users can manage their cookie preferences directly on the website using a consent management tool. Additionally, cookies can be controlled via browser settings.